At VaperDomeBongs.ca, your satisfaction is our priority. If you’re not completely happy with your purchase, here’s how returns work:
We offer exchanges on defective items or to correct shipping errors. Simply get in touch with us and we’ll coordinate.
Return Window
You may return most unused and unopened items within 14 days of receiving your order. Returns must include original packaging and proof of purchase.
Disposable vapes, e‑juice, glassware, and hygiene-sensitive products (e.g., mouthpieces) are final sale due to health and safety guidelines.
Defective or DOA Items
Report any defective item or “dead on arrival” within 24 hours of delivery. Upon approval, we’ll offer a replacement or full refund.
Return Process
Contact us at at any of our store locations to get return authorization.
Return shipping is the customer’s responsibility. We’ll inspect the item and, once approved, issue a refund (minus shipping costs) within 7 business days.
Restocking Fee: A 10% fee may apply to approved returns (excluding defective items).
Exchanges
We offer exchanges on defective items or to correct shipping errors. Simply get in touch with us and we’ll coordinate.